Oracle Applications
Oracle Applications Support Overview
Blue Gecko monitors and maintains core application functions as well as the database and application infrastructure. We have a library of monitors designed specifically for Oracle applications integrated into our 7×24 support model. Our DBA team provides support for global E-Business Suite customers including:
- Performance tuning
- Clones and cloning automation
- Implementations, upgrades (releases 11.0, 11i, and R12)
- Patching and maintenance planning
- Complex architecture and design (DMZ, load balancing, shared file systems)
- Core framework (XML Publisher, Workflow, Concurrent Managers)
- Capacity and maintenance planning
- Oracle Applications on Amazon Web Services
Oracle Applications technical support has been a core competency since our inception in 2001; our original business plan focused primarily on DBA and core application support for Oracle Applications customers. Our DBAs have installed, upgraded, and maintained Oracle Applications for installations ranging from 50 to 50,000 concurrent users.
Our Oracle Applications People
Rick Harwood leads our Oracle Applications technical team and is responsible for overall Oracle Applications product development. An accomplished Oracle Applications developer and architect for the last 16 years (including several years as an Oracle Consultant), Rick has lead Oracle E-Business Suite technical teams at organizations such as Amazon.com, Clearwire, and Cranium.
Chuck Edwards is a co-founder of Blue Gecko and was Blue Gecko’s original Oracle Applications DBA. A leader in the Oracle Applications community for 16 years working for companies such as Amazon.com, AT&T Wireless Services, and Oracle Corporation, Chuck is the founder of the Seattle Oracle Applications Technology Group, and is a regular presenter at Collaborate, Northwest Oracle Users Group, Puget Sound Oracle users Group, and Rocky Mountain Oracle Users Group.
Shad Rich is one of our most talented and diverse Oracle Applications DBAs. Shad brings a unique blend of database administration, development, and system administration knowledge from his diverse Oracle history. Shad has administered RAC-based Oracle Applications installations with 15+ nodes and more than 20,000 users.


